Information on data processing

In accordance with the provision of our products and services, we work with some of your personal data. We are aware of the importance of their protection, therefore we process them responsibly and exclusively in accordance with the applicable legislation.

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In accordance with the General Regulation on the Protection of Personal Data (Regulation (EU) 2016/679 of the European Parliament and of the Council, hereinafter "the Regulation"), we would like to inform you that

  • what personal data we collect,
  • for what purposes do we use personal data,
  • whether and to whom we provide them,
  • what rights do you have in connection with the processing of your personal data,
  • how you can exercise these rights with us

1. Our contact details in matters of personal data protection

1.1.  Our company (Kompava spol sro IČO: 36293296) acts as the so-called personal data controller. Therefore, we are required to provide you with a wide range of information on how we handle your data. However, if you still have questions or would like to exercise your rights in matters regarding the processing of personal data (see Article 7), please contact our Data Protection Officer:

Electronic contact:

Written contact:

Kompava spol sro
Piešťanská 1202/44, 915 01 Nové Mesto nad Váhom

2. What personal data do we process?

2.1. Persons who have registered on the website

2.1.1  If you have made a purchase through the e-shop, or you have registered on the website /, on the basis of which you use our products, we process the following categories of personal data, which you informed us when concluding the order / registration :

a) identification data (name and surname, or company, ID number, VAT number, VAT ID number, Customer number created by us, which we will assign to you during registration),
b) address data (especially address of permanent residence or place of business, region, country of your e-mail address, telephone),
c) descriptive data (especially academic title by name),

2.2. End users of our products

2.2.1  If you are the end user of any of our products, we process the following categories of personal data that you have notified us:

a) identification data (name and surname, or company, ID number, VAT number, VAT number),
b) address data (especially the address of the place of permanent residence or place of business, region, country, your e-mail address, telephone number),
c) descriptive (especially job title, academic degree)

2.3. Source of personal data

2.3.1 We  collect personal data directly from you if you are a person who has registered in our e-shop.

2.3.2  The source of end-users' personal data may in particular be:

a) the users themselves

  1. b) our business partners who have mediated business cooperation with us or your employer and, if necessary, helped with the registration for the purchase of the product.

3. Legal basis of personal data processing, method and purpose of processing

We are entitled to process your personal data without your consent :  

  • to the extent necessary to fulfill the legal obligation imposed on us by law, e.g. the law,
  • to the extent necessary to communicate with our users,
  • to the extent necessary to protect our legitimate interests - direct marketing,

Below we provide more detailed information on the individual legal bases for the processing of personal data:

3.1. Processing to fulfill a legal obligation imposed on us by law

3.1.1 We issue  accounting and tax documents, which we are obliged to keep and archive for the period stipulated by legal regulations, in particular the Accounting Act, the Income Tax Act and the Value Added Tax Act.).

3.1.2  We process the personal data described above in order to meet our legal obligations, in accordance with Art. 6 par. 1 letter (b) processing is necessary for the performance of a contract to which the person concerned is a party; and (c) Regulations      

3.2. Our legitimate interests for the purpose of communication with our users (clients)

3.3.1  If you are an end user, we process your personal data for the purpose of communication, usually regarding the delivery of goods, fulfillment of our contractual obligations and customer support matters, especially when resolving any complaints or requests. Such processing of personal data is necessary for the purposes of our legitimate interests within the meaning of Art. 6 par. 1 letter f) Regulations, because otherwise we would not be able to fulfill our contractual obligations to clients.  

3.3. Our legitimate interests in direct marketing

3.3.1  We may send business information to your e-mail address provided to us in connection with the registration for the purchase of a product, but only with the offer of our related products and services. You can revoke the consent granted in this way at any time using the button in the sent e-mail or through the administration interface of your user account, free of charge and without any sanctions. We consider this necessary for the purposes of our legitimate interests. You also have the option to refuse to send business information during the first registration.

3.4. Consent to the processing of personal data

3.4.1  Based on your consent, we are entitled to process personal data to the extent that you have provided them to us using a printed form or a form placed on the KOMPAVA website.

3.4.2 The purpose of the processing is the possibility to inform you about news from the world of KOMPAVA Office and our new events or services electronically or by telephone.  

3.5. Cookies and data on visits to websites operated by Kompava spol sro

3.5.1  The KOMPAVA website and online services connected with it may use the so-called cookies.

3.5.2  A cookie is a small file usually consisting of letters and numbers, which the Operator sends via an Internet server to a browser cookie on the hard drive of the website visitor's computer. Based on this fact, the device of the website visitor will be recognized upon re-visit, as soon as the connection between the website server of the website operator and the internet browser is established.

3.5.3  We use cookies for the purpose  save your time. The cookie stores your preferences when browsing the web or if you adapt the website to your individual needs. On subsequent visits, they will remind them of their website, offering you the environment you have been accustomed to based on your recent visits; previously entered information can also be read, e.g. automatically pre-fill login information. All this will greatly simplify the process of displaying relevant content, make it easier to navigate the web, etc. If you delete all cookies, you will need to set your website preferences again. If you switch to another device or browser, you'll still need to let us know your preferences again.

3.5.4  We also use this data for marketing purposes  and processing in Google AdWords, Google Analytics, Hotjar, Sklik List, and Facebook. These cookies are used to collect information about how visitors use our site.

3.5.5  Data is collected anonymously and, in particular, reports are generated with the following information: (i) the date and time of your access to our site; (ii) how many and what sites you visited and how much time you spent on them; (iii) the name of your Internet domain and the IP address that will allow you to access our website; (iv) the Internet browser you are using and your computer's operating system; (v) the website from which you were referred to the Website.

3.5.6 KOMPAVA operates only basic cookies on the website, which are indispensable for the functionality of the website, are excluded from Directive 2002/58 / EC of the European Parliament and of the Council and do not have to be deactivated. However, you may refuse these cookies. You can adjust your browser settings to reject cookies as needed. If you do so, you may not be able to take full advantage of the interactive features of KOMPAVA.

4. Time of storage of personal data

4.1.  We store your personal data only for the necessary time and archive it according to the legal deadlines imposed by law.

4.2.  We process personal data for the duration of the contractual relationship or other legal title that allows us to process your personal data. This means that we have strict internal rules in place that verify the lawfulness of the retention of personal data, and we do not store personal data for longer than we are entitled to. After the loss of a legal reason, we delete the relevant personal data, provided that we have no other legal reason for their processing or consent to the processing.

4.3.  The storage period of the personal data that we process with your consent is stated directly in the text of the request for consent, which we will always inform you in advance

5. To whom we provide your personal data

5.1.  Unless otherwise stated below, we do not provide or make your personal data available to anyone, nor do we use the services of external personal data intermediaries, which we store for the time strictly necessary on our servers.

5.2.  The personal data entered by you through the registration forms located on our website are stored in the hosting center of the company Vibration sro, with which we have a brokerage agreement.

6. Transfer of personal data to third countries

6.1.  We process personal data only in the Czech Republic or in EU member states. We do not provide personal data to third countries outside the EU.

7. Your rights in connection with the processing of your personal data

7.1.  We process your personal data in a fair and transparent manner, in accordance with legal regulations. We also list your rights that have arisen in connection with the processing of your personal data.

7.2.  The right to access personal data
7.2.1  You have the right to access personal data concerning you as a so-called Data subject. You also have the right to obtain confirmation from us as to whether or not the personal data concerning you are being processed, and if so, you have the right to request a copy of this personal data.
7.2.2  Any copies of your personal data may be provided to you electronically in a form that is commonly used. In order to verify the identity of the person requesting access to personal data, we must insist on the measures referred to in Art. 8.1.2 and 8.1.3 of this document.
7.3.  Right to rectification of personal data
7.3.1 If you believe that the personal information we process about you is inaccurate or incomplete, you have the right to ask us to correct or supplement it.
7.4. Right of erasure ("right to be forgotten") 7.4.1  You have the right to request that we delete personal data concerning you without undue delay, but only if for any of the following reasons: • personal data are no longer required for the purposes for which they were collected or processed (see the individual processing purposes listed in Chapter 3); • you have revoked the consent you have given, on the basis of which the personal data were processed and at the same time there is no other legal reason for the processing (eg our obligation to process this personal data in the manner imposed on us by law),

• you have raised objections to the processing under Art. 7.6 and it has become apparent that there are no sufficient legitimate interests on our part for which we have the right to process this personal data,
• personal data processed illegally
• personal data must be deleted in order to comply with the legal obligation that applies to us,
• personal the data were collected in connection with the offer of information society services according to Art. 8 par. 1 Regulations.
7.4.2  We are then obliged to actually delete the personal data concerning you, but there are exceptions provided by law. If such an exception also applies to your request for the deletion of personal data, we will notify you in the manner specified in Art. 8.3.
7.5. Right to restrict processing 7.5.1

You have the right to restrict processing in any of the following cases:

  • if you deny the accuracy of personal data (but in that case we recommend to use the right to correct them according to Article 7.3),
    • the processing of personal data is illegal, but you refuse to delete such personal data,
    • if you ask us, we can also process your selected personal data after they are not necessary for the purpose for which you provided them to us (eg in connection with a claim in the court for which you need the personal data processed by us),
    • you have objected to the processing, while it is not clear whether our the interest outweighs your legitimate interests.
    7.6. Right to object to the processing of personal data concerning you
    7.6.1You have the right to object to the processing of personal data concerning you, if we process personal data on the basis of Art. 6 par. 1 letter f) regulation, ie because of our legitimate interests. It thus authorizes the processing of your personal data in connection with communication (Article 3.3), direct marketing (see Article 3.4) and verification of the validity of the license (see Article 3.5).

    7.6.2  In practice, an objection to processing for direct marketing purposes means that you may object to the sending of commercial communications and we will no longer send them to you. However, you can also achieve this in an easier way by simply unsubscribing from the business notification via your user account or via the button in the received business notification.
    7.7. Right to transfer personal data
    7.7.1  You have the right to obtain personal data concerning you in a structured, commonly used and machine-readable format and, where applicable, the right to transfer this data to another entity without preventing you from doing so.

    7.7.2  You also have the right to ask us to transfer your personal data to another entity acting in the role of so-called The controller shall, however, if technically possible.
    7.8. Right to withdraw consent to the processing of personal data 7.8.1  If you have given us consent to the processing of personal data for purposes that require such consent, you have the right to withdraw this consent at any time. 7.9.  Right to lodge a complaint with the Supervisory Authority 7.9.1

     You have the right to lodge a complaint with the supervisory authority if you believe that the processing of personal data is in breach of the law. You can file a complaint with the supervisory authority, which is:

    Office for Personal Data Protection (ÚOOÚ) Hraničná 12, 8 21 03 Bratislava