Loyalty program
It pays to be a member of the Kompava loyalty club.
Do you buy Kompava products through our e-shop? We will reward you for your loyalty. Join our loyalty club and get discounts! Collect points with each order, and apply them as a discount on your next purchase.
It's very simple and it only takes a few steps:
- Create a customer account in our e-shop. In this customer account, loyalty points will be collected with each order. When you create a customer account, we will immediately reward you with 10 loyalty points.
- Log in to your customer account and place an order. For every €1 spent you will receive 1 point, which represents a €0.10 discount towards your next order. For example, if your order total is € 48, you will receive 48 points, which you can apply as a €4.8 discount on your next order.
- You can use your collected points in the shopping cart, right in the first step, where the discount will be automatically applied.
Conditions of the Kompava loyalty club:
- The maximum number of points applied in 1 purchase is 50% of the total value of the purchase.
- Points cannot be applied on shipping and packaging fees.
- Points can only be collected if you have created a customer account and are logged in.
Frequently asked Questions:
Where can I see the current balance of my loyalty points?
You can see the current number of loyalty points once you log in to your customer account.
Do I first have to sign a contract in order to become a member of the Kompava loyalty club?
No, you don't have to sign anything. You automatically become a member of our loyalty club by creating a customer account on our website.
Can I redeem points on the first purchase?
No. Points you collect with a purchase can be only applied on future orders.
I have collected 84 loyalty points, what discount will I receive?
For 84 points you get a discount of € 8.40. However, the rule is that the discount cannot be higher than 50% of the total value of the order. This means that if the total value of your order was € 15, you can claim a discount of up to € 7.5, or 75 points. The remaining 9 points will remain in your customer account and you will be able to apply them towards your next purchase.
Can I redeem loyalty points in another e-shop that carries Kompava products?
No. You can only apply loyalty points in the kompava.sk e-shop after signing into your customer account. The Kompava loyalty club is a reward for our loyal customers.
What should I do if I have a problem applying points?
Make sure you are logged in to your customer account and have earned points for past purchases. If you still have problems with applying the loyalty points, do not hesitate to contact us at webmaster@kompava.sk. We will be happy to help you.